Privacy Policy

1. Information We Collect

We collect information you provide during registration and use of our platform, including:

• Business Information: Company name, tax ID/EIN, business address, business type
• Contact Information: Name, email address, phone number of authorized representatives
• Account Credentials: Username, password, and security preferences
• Transaction Data: Bid history, purchase records, payment information, shipping details
• Communication: Correspondence with our team, support tickets, and survey responses

2. How We Use Your Information

We use collected information to:

• Process your registration and maintain your account
• Facilitate auction participation and transactions
• Verify your business identity and prevent fraud
• Communicate auction status, payment confirmations, and shipping updates
• Improve our platform, services, and user experience
• Comply with legal obligations and enforce our Terms of Service

3. Information Sharing

We do not sell your personal or business information. We may share information with:

• Service Providers: Payment processors, shipping carriers, and verification services essential to platform operation
• Legal Authorities: When required by law, court order, or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Cookies & Tracking

We use cookies and similar technologies to enhance platform functionality, analyze usage patterns, and improve security. You can control cookie preferences through your browser settings. Essential cookies are required for platform operation and cannot be disabled.

5. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. Payment information is processed by PCI-compliant third-party processors. While we strive to protect your data, no transmission method is 100% secure.

6. Data Retention

We retain your information for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Restrict or object to certain processing activities
• Receive your data in a portable format

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify registered users of material changes via email or platform notification. Your continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact

For questions about this Privacy Policy or to exercise your data rights, contact our Privacy Team at privacy@mobilewala.com or visit our Contact page.